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Terms & Conditions

Information

Online Terms and Conditions

These terms and conditions form the basis on which you can visit and use our website. Please read them carefully as they contain important information.
General Terms and Conditions

This site is owned and operated by PropDog Ltd, Unit 8, Mill Farm Business Park, Millfield Road, Hounslow, TW4 5PY. If you have any questions about these terms and conditions or if you have any comments or complaints on or about our website, please e-mail us at info@propdog.co.uk or call us on +44 (0) 20 8894 3410.

These terms apply to all Retail sales made by PropDog Ltd via the website. 

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to PropDog Ltd. Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. 
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Accuracy of Content

We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.
Making a Purchase

We accept secure online payments via PayPal, Credit Card and Debit Card etc. Alternatively, if you want to discuss your purchase, or prefer to pay over the phone please call our Sales Team on +44 (0) 20 8894 3410.

Postage/shipping charges are calculated at checkout, and are subject to VAT. We offer free worldwide shipping on orders over £50, with the exception of heavy low profit items such as bricks of playing cards.  For more information on our shipping, please visit http://www.propdog.co.uk/delivery-information.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
 
Cancellation Rights

You will receive an order acknowledgement telling you when your goods are pocesseed and when they have beeen shipped - If you wish to cancel the order, please let us know by email (and in any case within 14 calendar days) to info@propdog.co.uk. Items that are in stock are usually despatched and arrive at their destination within 1-3 working days.

If for any reason we have been unable to deliver your goods within 30 days or to agree a mutually satisfactory forward delivery date, you have the right to cancel your order. 
All items are subject to availability. If the price of the goods increases between the date we accept your order and the delivery date, we will let you know and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable, then you have the right to cancel your order. 

Tax Charges

Orders for delivery to the UK will be subject to VAT. Orders delivered outside of the EU are shipped tax free. Orders within the EU are shipped VAT free on receipt of a valid VAT number.

All products sold by PropDog Ltd outside the UK are sold on a delivery and duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.

Risk and Ownership

Risk of damage to or loss of the goods passes to you at the time of delivery to you.

Our liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
•    All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
•    Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
•    loss of income or revenue;
•    loss of business;
•    loss of profits or contracts;
•    loss of anticipated savings;
•    loss of data;
•    loss of goodwill;
•    wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Exclusion of Liability

Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by our negligence. These disclaimers and exclusions shall be governed by and construed in accordance with English law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. 

Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information. 

Jurisdiction and applicable law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. 
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Disclaimer

PropDog Ltd does not assume responsibility for our products for any defects, injury or death caused by misuse, abuse, alteration, repair by others, or suitability as to applications. 
Reaching Us

Email: info@propdog.co.uk
Telephone: +44 (0) 20 8894 3410

Registered company address: 
PropDog Ltd, Unit 8, Mill Farm Business Park, Millfield Road, Hounslow, Middlesex, TW4 5PY.
Company Registration Number: 7822029 – VAT Number: GB15872917