Unit 8, Mill Farm Business Park
PropDog Shop Tel:
020 8894 3410
Shop Opening Hours:
Monday to Friday 0900 – 1730
(We're often here outside these hours and weekends, please phone ahead to check)
In answer to our most regularly asked question: Yes, we do ship worldwide, in fact most of our customers are international!
We offer free worldwide shipping on all orders over £50 (or the equivilent local currency). Free shipping will be send either regular first class or recorded in the UK depending on the value of the order and standard airmail worldwide. If the order is more valuable, then free shipping will often be sent tracked and insured.
You can estimate the shipping costs of your order from the shopping cart, just add the items you want to the cart, click view cart, then click 'Estimate Shipping & Taxes'
We are happy to ship items by a fast courier service, if you wish to do this, please drop us an email to discuss the options.
PropDog aims to get all orders out on the same day they are ordered if the order is placed before 4.00pm UK time on weekdays. If not, we try to get the order out the very next day. Weekend orders usually go out on Monday morning.
There will be occasions where products have to be custom made or we might be closed, in which case, we will get your order in the post at the earliest possible opportunity.
Orders to the UK usually arrive the next day, but may occasionally take 2 or 3 days. Guaranteed next day delivery is an option, but this will cost more.
Orders to Europe usually arrive within 5 working days and US and the rest of the world usually takes between 5-10 working days depending on customs. Due to the unusual nature of magic props, if customs decide to open and check the order, it can very occasionally take a little longer.
If you have any questions regarding delivery/shipping, please email us at firstname.lastname@example.org.